Privacy Policy
Effective Date: 20.02.2025
At Xmagicmatchmaking, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy. If you do not agree with this policy, please refrain from using our services.
1. Information We CollectWe collect personal information from you when you visit our website, fill out forms, register for a consultation, or engage with our services. The types of information we may collect include:
- Personal Identification Information: Your name, email address, phone number, and location.
- Demographic Information: Age, gender, and relationship preferences.
- Communication Data: Any messages or questions you send to us through our website or other communication channels.
- Payment Information: If applicable, your billing information when purchasing services.
2. How We Use Your InformationWe use the information we collect to:
- Provide and improve our services
- Match you with potential partners based on your preferences
- Communicate with you regarding your inquiries, consultations, and match status
- Process payments and manage your subscription if applicable
- Respond to customer service requests and provide support
- Send you promotional materials, updates, and newsletters (you can opt-out anytime)
3. How We Protect Your InformationWe take reasonable measures to protect your personal data from unauthorized access, loss, or misuse. These include physical, electronic, and procedural safeguards. However, please note that no method of internet transmission or electronic storage is 100% secure.
4. Sharing Your InformationWe will not sell, rent, or lease your personal information to third parties. However, we may share your data in the following cases:
- Service Providers: We may share information with third-party service providers that help us operate our business, such as payment processors or email marketing platforms.
- Legal Requirements: We may disclose your information if required by law or in response to legal processes.
- Consent: With your consent, we may share certain information with potential partners when you book a consultation or request a matchmaking service.
5. Cookies and Tracking TechnologiesWe may use cookies and similar tracking technologies (e.g., web beacons, analytics tools) to improve your experience on our website, track usage patterns, and analyze site traffic. You can adjust your browser settings to reject cookies or receive alerts when cookies are being sent. However, some features of the site may not function properly if you disable cookies.
6. Data RetentionWe retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your RightsDepending on your location and applicable law, you may have the right to:
- Access and request a copy of your personal information
- Correct or update any inaccuracies in your personal information
- Request the deletion of your personal information
- Withdraw your consent to processing, if applicable
To exercise these rights, please contact us using the information provided below.
8. Third-Party LinksOur website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the privacy practices of those third-party websites. We encourage you to review the privacy policies of any external sites you visit.
9. Children’s PrivacyOur website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a child, please contact us so we can delete it.
10. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact UsIf you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Xmagicmatchmaking
support@xmagicmatch.com
+61489994297
